FREQUENTLY ASKED QUESTIONS
If you can’t find the answer here, contact us through our hotlines or through our Facebook Messenger.
How do i book a cleaning lady ?
What is your business hours ?
We operate from 8am to 8pm daily. Latest booking appointment is 6pm. Mondays to Sundays.
*Schedule may change without prior notice.
How much leaf time do I need to book a cleaning lady ?
You can book us at least 4 hours before your desired schedule. But for weekends, please book a few days in advanced.
How much do you charge ?
Our rates start at P350 for 1 hour; P500 for 1.5 hours; and P625 for 2 hours per cleaning lady. We charge P100 for every 30 minutes in excess of 2 hours per cleaning lady.
For residential houses, townhouses, apartments rates starts at P500 per hour inclusive of transportation cost. A minimum of 2 cleaning ladies is also required for non-condominium dwellers.
What is your covered in your cleaning service ?
We provide general surface cleaning service for all reachable areas. Kindly refer to our services page for more details.
Do you have post construction cleaning service ?
Yes we do offer post construction cleaning services. Kindly email us your project details and we will get back to you with our best offer. Send your email to: [email protected]
Do you bring and use your own cleaning materials ?
Yes, our cleaning ladies bring and use our own line of eco-friendly cleaning agents and equipment including rags, mop and vacuum.
How can you guarantee security against property loss, theft, and damages ?
Our cleaning ladies come from specific partner organized communities such as Gawad Kalinga which adds a layer of security. We are very much involved in their community as well so we can vouch for them individually. Client also reserves the right to inspect the belongings of cleaning lady as constituted in our service waiver and feedback form every after service.
Do you offer other services such as laundry and ironing?
At the moment, we only offer general surface cleaning. We will continue to add more services in the future (i.e. laundry, ironing, pet care, etc.)
What is your mode of payment ?
We accept cash upon delivery of service. Credit card payments are accepted for subscription packages.
What areas do you cover ?
Cleaning Lady PH now services the following areas: Las Pinas, Makati, Mandaluyong, Manila, Muntinlupa, Paranaque, Pasay, Pasig, Pateros, Quezon City, San Juan and Taguig