FREQUENTLY ASKED QUESTIONS
If you can’t find the answer here, contact us through our hotlines or through our Facebook Messenger.
How do I book a cleaning lady ?
You can book us anytime using our booking form in our facebook page CleaningLadyPH or through our website www.cleaninglady.ph. You may also call or message us through our Viber and Whatsapp 09369246631 (Globe).
What is your business hours ?
We operate from 8am to 8pm daily. Latest booking appointment is 6pm. Mondays to Sundays.
*Schedule may change without prior notice.
How much lead time do I need to book a cleaning lady ?
We recommend that you book us at least a day before your desired schedule. For weekend bookings, please book a few days in advance.
How much do you charge ?
Our rates start at P975 for 3 hours per cleaning lady. We charge P100 for every 30 minutes in excess of 3 hours per cleaning lady. Transportation Fee is already included.
We also have special packages for bigger spaces and recommend the following:
-Premium Deep Cleaning with Free Disinfection: starts at P3,900
-Complete Home Cleaning Package: starts at P5,000
-Post Construction/Move In/Move Out Cleaning: starts at P5,000
What is covered in your cleaning service ?
We do general cleaning of all visible and reachable areas in residential and commercial spaces. We also do deep cleaning for mattresses, sofas, carpets, and other upholsteries to remove deep-seated dirt, dust, and dust-mites using our powerful Rainbow Vacuum.
To know more about our specific packages, you may visit our Facebook page: fb.com/cleaningladyph or Instagram @cleaningladyph.
Do you have post construction and move in/move out cleaning service ?
Yes we do. Kindly email us your project details and we will get back to you with our best offer. Send your email to: [email protected]
Do you bring and use your own cleaning materials ?
Yes, our cleaning ladies bring and use our own line of eco-friendly cleaning solutions and equipment including a complete set of rags and vacuum.
How can you guarantee security against property loss, theft, and damages ?
All Cleaning Lady Partners undergo a rigorous training and recruitment program that includes submission of complete pre-employment requirements such as Barangay Clearance, NBI Clearance and/or Police Clearance.
Client also reserves the right to inspect the belongings of the cleaning lady/ies as constituted in our service waiver and feedback form after every service.
Do you offer other services such as laundry and ironing?
At the moment, we only offer general cleaning, deep cleaning, post construction and move in/ move out cleaning. We will continue to add more services in the future (i.e. laundry, ironing, pet care, etc.)
What is your mode of payment ?
We accept cash, GCash, Credit Card, Debit Card, Grab Pay, Maya
What areas do you cover ?
Cleaning Lady PH now services the following areas: All key Metro Manila cities, La Union, and Metro Cebu.